Support Center

We're here to help you get the most out of GoonSync

Getting Started

New to GoonSync? Here's everything you need to know:

Features Guide

Sync Sessions

Track your sessions with our simple stopwatch system. Start a session, stay focused and earn XP. You can sync solo or with your circles.

Circles

Create private groups with friends. See who's syncing in real-time, compete within your circle and sync together. Each circle can have up to 6 members.

Leaderboards

Compete globally with rankings by Total XP, Weekly XP, Monthly XP and Current Streak. Climb from Participant to Legend status!

Achievements

Unlock 10 unique achievements by hitting milestones. Each achievement comes with XP rewards and bragging rights.

Analytics

View detailed insights about your productivity patterns with beautiful charts showing daily, weekly and monthly progress.

Frequently Asked Questions

How much XP do I earn per session?

You earn 10 XP for every minute. A 10-minute session gives you 100 XP!

How many circles can I join?

You can create or join up to 3 circles. Each circle can have a maximum of 6 members.

How do leaderboards work?

Leaderboards rank users by Total XP (all-time), Weekly XP (last 7 days), Monthly XP (current month), and Current Streak. Rankings update in real-time.

What happens if I break my streak?

Your current streak resets to 0 if you don't complete at least one sync session in a day. Your longest streak record is saved forever!

Can I delete my account?

Yes, you can delete your account anytime through Settings. Your data will be permanently removed within 30 days.

Is my data private?

Your email and password are always private. Your username, XP, and leaderboard rankings are visible to other users as part of the social features. Circle activity is only visible to circle members.

Troubleshooting

Sync Session Not Starting

Not Receiving XP

Can't Join a Circle

App Crashes or Freezes

Still Need Help?

Our support team is here for you

Contact Support

Response time: Within 48 hours